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Privacy Policy

How does iGive.com use the information collected?

We will be utilizing your e-mail address to send you our newsletters and to alert you to special opportunities and offers. If you have not withdrawn permission (opted-out), we will also forward newsletters from your cause to you, and will let your cause know that you are supporting the cause with your online shopping.

We will disclose information that we gather only in the aggregate in order to analyze our usage and attract advertisers, corporate sponsors or merchant affiliates. We will take great care and caution to keep whatever information we gather safe.

Our referral program rewards the causes when members refer new shoppers to iGive.com through their personalized Tell-a-Friend links. If you join through such a link, your name is revealed to your referrer only if you give permission during registration. No other information is shared or revealed with the individual who referred you, or with any other party. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time e-mail inviting him or her to visit the site. iGive.com stores this information for the sole purpose of sending this one-time e-mail and tracking the success of our referral program. Your friend may contact us to request that we remove this information from our database.

Please note that when a member visits or shops at our advertisers or with an iGive.com merchant or in the iGive.com Mall, they are dealing with another company, not iGive.com. This means that you enter into a relationship with that company / Web site separately from iGive.com. Any information you share with that advertiser or merchant is subject to their policies and practices, not to iGive.com's policies or practices. Members are encouraged to read the privacy policies of our merchant partners.

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What information is collected?

We track when and how you visit and use our site, either directly or using browser add-ons / extensions like the iGive Toolbar or Button. We track the iGive stores you visit, the search terms you use, and purchase information provided to us by the stores you use via iGive so that we may credit you appropriately.

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What information is NOT collected?

We do NOT collect or have any access to your credit card information. Stores do not share that information with us, either.

We do NOT collect or have any access to social security numbers. Generally, we do not collect or receive detail on your purchases. In some instances, you or a store will share purchase detail with us, but we do not retain that information.

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What security measures are taken to protect member and other information?

Non-authorized personnel do not have physical access to our computers or database. Employees review security guidelines on a quarterly basis, as well as any time new policies are added. The servers that we use to store personally identifiable information are kept in a locked room at a secure facility which requires fingerprint authorization for entry.

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Are cookies or tracking pixels used by iGive.com?

We and certain of our vendors use 'cookies' to make visiting our site and visiting iGive.com merchants a better, easier experience. We do link the information we store in cookies to personally identifiable information you submit while on our site. This is done to allow us or our vendors to recognize you when you visit iGive.com, iGive.com merchants, and the iGive.com Mall. Cookies also make it easier for us to track your activity and purchases and to match them with your member registration and charity so that you and your selected cause receive the appropriate credit. We do not share your personally identifiable information with others.

Some iGive.com e-mails contain a transparent GIF file, also called a tracking pixel. If you choose to download the images within our e-mails, the tracking pixel will allow us to identify your web browser through a unique cookie, which allows us to know if and when you opened our e-mail. This information allows us to better understand which of our e-mails are resulting in traffic to iGive.com and our merchants. Information gained through pixel tracking is only shared in aggregate; we do not share personally identifiable information gathered through pixel tracking.

iGive.com uses Google Analytics (Demographics and Interest Reports, Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration). This information may be used for internal reporting purposes, targeting advertisements, or retargeting advertisements. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. iGive.com does NOT merge personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features based on the DoubleClick cookie. iGive.com uses Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show iGive.com ads on sites across the Internet. iGive.com and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to the iGive.com website. iGive.com and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how iGive.com ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to iGive.com. Demographic information reported via Google Analyitics functionality is used for internal reporting purposes only. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third party partners, visit the Network Advertising Initiative at www.networkadvertising.org/choices.

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How can I change my profile and/or preferences (for iGive.com members only)?

You may review or update any of the personally identifiable information that iGive.com maintains online by visiting "My Settings," which can be found at: http://www.iGive.com/html/mysettings.cfm (only members can access this page). Directions will be provided on to change your profile and/or preferences. Also, once a year we may send you an e-mail requesting you to update your demographic information to keep your membership current.

As a member, you may opt out of receiving any newsletter or correspondence at any time by following the link provided in each newsletter, or by visiting the "My Settings" area, and clicking the link to Change Your Newsletter Subscriptions. You can also visit the page directly by following this link: http://www.iGive.com/html/newsprefs.cfm (only members can access this page) You will need the password you gave when you registered with iGive.com to change your subscriptions.

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What if I wish to resign my membership?

If you wish to resign your iGive.com membership just go to the "Cancel Membership" section of the iGive.com Web site at http://www.iGive.com/html/cancel.cfm and follow the instructions explaining how to resign your membership.

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How do I request deletion of my information?

Upon request to support@iGive.com, we will delete your information to the extent allowed by law and regulation. We are required to retain information necessary to support any future financial obligations to you or your chosen causes, and we're required to retain information necessary to support and document any past obligations to you or your chosen causes.

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How will I be notified of changes to these privacy statements?

If iGive.com materially changes our practices in handling personally identifiable information, as described in this policy, we will notify you by posting the changes on this privacy statement and on the iGive.com Web site at least 30 days prior to their implementation.

You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change.

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Who can I contact if I have additional questions?

If you have questions or concerns regarding this statement, you should contact us.

iGive.com can also be reached by phone at (800) 372-6095 or by mail at:
iGive.com Holdings LLC
73 Greentree Drive
Dover, DE 19904

This document's last major update was on 10/16/13. Information was added regarding use of Google Analytics functionality. A minor update, changing the permission to inform a member's cause from "opt-in" to "opt-out", was made on 10/24/14. A minor update referencing the Network Advertising Initiative was added on 10/28/14. A minor change for clarity, changing "this" to "personally identifiable information" was made on 10/28/14. This privacy statement covers the domain iGive.com. An update outlining your right to be deleted was added on 9/15/21.

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