Policy - iGive.com
How does iGive.com use the information collected?
We will be utilizing your e-mail address to send you our newsletters
and to alert you to special opportunities and offers. If you have given
permission, we will also forward newsletters from your cause to you, and
will let your cause know that you are supporting the cause with your online
We will disclose information that we gather only in the aggregate in
order to analyze our usage and attract advertisers, corporate sponsors
or merchant affiliates. We will take great care and caution to keep whatever
information we gather safe.
Our referral program rewards the causes when members refer new shoppers
to iGive.com through their personalized Tell-a-Friend links. If you join
through such a link, your name is revealed to your referrer only if you
give permission during registration. No other information is shared or
revealed with the individual who referred you, or with any other party.
If you choose to use our referral service to tell a friend about our site,
we will ask you for your friend's name and e-mail address. We will automatically
send your friend a one-time e-mail inviting him or her to visit the site.
iGive.com stores this information for the sole purpose of sending this
one-time e-mail and tracking the success of our referral program. Your
friend may contact us to request that we remove
this information from our database.
Please note that when a member visits or shops at our advertisers or
with an iGive.com merchant or in the iGive.com Mall, they are dealing
with another company, not iGive.com. This means that you enter into a
relationship with that company / Web site separately from iGive.com. Any
information you share with that advertiser or merchant is subject to their
policies and practices, not to iGive.com's policies or practices. Members
are encouraged to read the privacy policies of our merchant partners.
What information is collected?
We track when and how you visit and use our site, either directly or
using browser add-ons / extensions like the iGive Toolbar or Button. We track
the iGive stores you visit, the search terms you use, and purchase information
provided to us by the stores you use via iGive so that we may credit you appropriately.
What information is NOT collected?
We do NOT collect or have any access to your credit card information.
Stores do not share that information with us, either.
We do NOT collect or have any access to social security numbers.
Generally, we do not collect or receive detail on your purchases. In some
instances, you or a store will share purchase detail with us, but we do not retain
What security measures are taken to protect member and other
Non-authorized personnel do not have physical access to our computers
or database. Employees review security guidelines on a quarterly basis,
as well as any time new policies are added. The servers that we use to
store personally identifiable information are kept in a locked room at
a secure facility which requires fingerprint authorization for entry.
Are cookies or tracking pixels used by iGive.com?
We and certain of our vendors use 'cookies' to make visiting our site
and visiting iGive.com merchants a better, easier experience. We do link
the information we store in cookies to personally identifiable information
you submit while on our site. This is done to allow us or our vendors
to recognize you when you visit iGive.com, iGive.com merchants, and the
iGive.com Mall. Cookies also make it easier for us to track your activity
and purchases and to match them with your member registration and charity
so that you and your selected cause receive the appropriate credit. We
do not share this information with others.
Some iGive.com e-mails contain a transparent GIF file, also called a tracking
pixel. If you choose to download the images within our e-mails, the tracking
pixel will allow us to identify your web browser through a unique cookie,
which allows us to know if and when you opened our e-mail. This information
allows us to better understand which of our e-mails are resulting in traffic
to iGive.com and our merchants. Information gained through pixel tracking
is only shared in aggregate; we do not share personally identifiable information
gathered through pixel tracking.
iGive.com uses Google Analytics (Demographics and Interest Reports, Remarketing,
Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration).
This information may be used for internal reporting purposes, targeting advertisements,
or retargeting advertisements. Visitors can opt-out of Google Analytics for Display
Advertising and customize Google Display Network ads using the
Ads Settings. iGive.com
does NOT merge personally-identifiable information with non-personally identifiable
information previously collected from Display Advertising features based on the DoubleClick cookie.
iGive.com uses Remarketing with Google Analytics to advertise online. Third-party vendors,
including Google, show iGive.com ads on sites across the Internet. iGive.com and third-party
vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and
third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and
serve ads based on past visits to the iGive.com website. iGive.com and third-party vendors,
including Google, use first-party cookies (such as the Google Analytics cookies) and third-party
cookies (such as the DoubleClick cookie) together to report how iGive.com ad impressions, other
uses of ad services, and interactions with these ad impressions and ad services are related to
visits to iGive.com. Demographic information reported via Google Analyitics functionality
is used for internal reporting purposes only.
INSTRUCTIONS FOR MANAGING YOUR SETTINGS AND MEMBERSHIP
How can I change my profile and/or preferences (for iGive.com
You may review or update any of the personally identifiable information
that iGive.com maintains online by visiting "My Settings," which
can be found at: http://www.iGive.com/html/mysettings.cfm
(only members can access this page). Directions will be provided on to
change your profile and/or preferences. Also, once a year we may send
you an e-mail requesting you to update your demographic information to
keep your membership current.
As a member, you may opt out of receiving any newsletter or correspondence
at any time by following the link provided in each newsletter, or by visiting
the "My Settings" area, and clicking the link to Change Your
Newsletter Subscriptions. You can also visit the page directly by following
this link: http://www.iGive.com/html/newsprefs.cfm
(only members can access this page) You will need the password you gave
when you registered with iGive.com to change your subscriptions.
What if I wish to resign my membership?
If you wish to resign your iGive.com membership just go to the "Cancel
Membership" section of the iGive.com Web site at http://www.iGive.com/html/cancel.cfm
and follow the instructions explaining how to resign your membership.
How will I be notified of changes to these privacy statements?
If iGive.com materially changes our practices in handling personally
identifiable information, as described in this policy, we will notify
you by posting the changes on this privacy statement and on the iGive.com
Web site at least 30 days prior to their implementation.
You will have a choice as to whether or not we use your information in
this different manner. In addition, if we make any material changes in
our privacy practices that do not affect user information already stored
in our database, we will post a prominent notice on our web site notifying
users of the change.
Who can I contact if I have additional questions?
If you have questions or concerns regarding this statement, you should
iGive.com can also be reached by phone at (800) 372-6095 or by mail at:
iGive.com Holdings LLC
19821 NW 2nd Ave
Miami Gardens, FL 33169
This document's last major update was on 10/16/13. Information was added regarding use
of Google Analytics functionality. This privacy statement covers the domain iGive.com.